Who We Are
The CaratNile Difference
Make Your Dreams A Reality
We use real people, not robots to help you find what you’re looking for. Whether you choose to email a representative at email@example.com or Contact us via WhatsApp +1 626 787 4956 CaratNile, we’re delighted to help. Our commitment is to get you the right ring within your price range. We never upsell or pressure you into buying something that’s not in your budget. Our customers are raving about our representatives - if this sounds too good to be true, read our reviews.
We provide you with everything you need to know about different diamonds and metals. We want people to understand exactly what it is that they’re buying so they can make the right choices. Our goal is to make buying jewelry shopping a transparent process - we want you to get jewelry at a fair price. CaratNile offers hundreds of free resources including online articles, virtual appointments with expert gemologists, and CaratNile experts available daily by phone or email.
Commitment to Ethical Diamonds
We want you to have your dream ring, and we want to handcraft it especially for you. But we offer more than just dream-worthy diamonds and stunning settings. We’ll be there with you every step of the way to educate you on how to build the perfect ring.
1. Always ethically sourced
CaratNile goes above and beyond to ensure that all of our diamonds, gems and precious metals are ethically sourced. CaratNile is one of the leading companies in the United States to use the Kimberley Process, which upholds strict sourcing standards.
2. Authenticated every time
Each of our diamonds are hand inspected by a real live person. Our diamonds are certified by the Gemological Institute of America and the American Gem Society. Each of our diamonds come with a certificate of authenticity.
3. Free to see
CaratNile is one of the only online jewelers to offer Free In-Store Preview, a service that allows you to preview your engagement ring for free in stores at no cost to you.
4. Free to return
If you’re not in love with what you’ve purchased, you can return it for free within 30 days. We’ll even schedule a FedEx pick-up from your home or office so you don’t have to add another errand to your list.
5. Price matching
Our Diamond Price Match Guarantee gives you the confidence that you're paying the best price for your diamond. If an online competitor's diamond is priced for less, we will attempt to find a similar diamond at a lower price.
6. Picture perfect diamonds
We took the time to photograph each one of our diamonds in our inventory - we have over 90,000 diamonds, by the way. When you view a diamond on our website, you’re looking at an actual picture of the diamond, not a look-alike. You can also request a diamond analysis, which includes high-def videos and ultra-clear imagery.
7. Caring customer service
Our customer service rocks. If you don’t believe us, read our reviews. We’re available day and night to help you build the perfect ring and answer any diamond questions you may have.
8. Your secret’s safe with us.
When you make a purchase from CaratNile, your shipment is fully insured from our door to yours. Every order comes with free shipping & discreet packaging so we won’t ruin the surprise.
Every ring comes with a lifetime care package, which includes free lifetime cleanings, value appraisal, and a diamond certificate. You don’t even have to mail your ring back to us for your free cleaning - just visit your local CaratNile retailer.
10. Warranty for life
We will repair or replace your ring in the unlikely event of any manufacturing defects at no extra cost.
Getting engaged should be a fun and exciting time - so why do so many people feel overwhelmed, confused, and misled looking for a ring? We wish someone had been there to guide us in engagement ring shopping instead of just trying to make a sale, and that’s why we created CaratNile. We’ve created an effortless ring designing experience by being available to chat online or over the phone to give you advice. We want you to feel like you can make a purchase and pop the question with zero doubts about your ring.
Class starts now
Everybody has presumptions, recommendations, or a “diamond guy” going into engagement ring shopping. We want you to educate yourself on diamonds so that you can determine which ring is right for you and your budget. We’ve put our 40+ years of jewelry experience into an online education hub so you can get the most important information at your fingertips.
Find partners near you
We’ve partnered with hundreds of local jewelers. If you choose to purchase a ring online, you also have the option to pick it up in stores if you can’t be home for delivery.
We’ve hired a stellar team that always puts the customer first. Our goal is to put your mind at ease and to help you find the right ring. We never upsell or pressure you to buy anything. We actually know what we’re talking about - we’re certified diamond experts. . And you’ll be happy to know that when you call us or chat online, you’ll get connected to a real person, not a robot, waiting in our New York studio to help you make the right decision.
Every ring is handcrafted, one-of-a-kind, and made to order in our New York studio. We believe that every piece of jewelry has its own story, and we get excited at the opportunity to create that story for you.
Made with love
Every ring is handcrafted with the highest quality materials to create the highest quality jewelry. CaratNile’s innovative technology enables our jewelers to get your design right every time. With combined experience of over 100 years, our master jewelers work relentlessly on every ring to ensure you get the moment right.
90% of your budget goes towards the diamond centerstone - so we’ve created the lowest markups possible by cutting out the middleman. Our goal is to get you the perfect diamond at the perfect price. See a diamond priced for less somewhere else? We’ll find a similar diamond in our inventory at a lower price.
All of our diamonds, gemstones, and precious metals are 100% ethically sourced. We care about the welfare of others and want you to be able to make a purchase that you can feel good about.
We’re committed to making the world a better place by giving back to the communities that unearth our diamonds and by leading the change towards a conflict-free diamond industry.
Namibia’s economy was weakened and unstable from the diamond industry. Even though rough diamonds were one of their main exports, Namibia’s rough diamonds sold for far less than the cut and polished versions did in Europe. CaratNile decided to turn this around by creating more jobs in Namibia. In 2008, CaratNile built a factory in Windhoek, the nation’s capital, to sort and cut diamonds. This factory has provided better-paying jobs for the community and has strengthened its economy.
In addition to creating more jobs for communities in Namibia, Julius Klein Group has donated hundreds of thousands of dollars to various human rights groups, including an orphanage that houses over 30 children. JKG is also dedicated to furthering the education of children by donating thousands of dollars to Namibian primary schools.
Supporting the arts
CaratNile cares deeply for the environment and ethically sourcing materials. We award students with a scholarship that have demonstrated outstanding innovation and environmental sustainability in their craft. Today’s brilliant minds are shaping our future.