About Us

Who We Are

 

Founded in 1990 by a family of jewelers, we’ve been making it simpler to purchase high quality, handcrafted jewelry ever since. Our pieces are one-of-a-kind and made to order in New York by expert artisans.

 


We know diamonds. You know you. We want to share our extensive knowledge of jewelry with you so you can find the right engagement ring, wedding band, or whatever piece that you’re looking for. We are honored to be a part of this exciting time in your life.

 

 

The CaratNile Difference

 

 

We love love itself. And we want you to find jewelry to fall in love with. Finding the right engagement ring or wedding band can be stressful and maybe even a little scary, especially online. We’re here to help.

 

Affordable Jewelry

 

Beautiful jewelry doesn’t need to be overpriced. We cut out the middleman in order to give you more accessible jewelry. Expressing your love shouldn’t have to cost a fortune.

 

Transparent Diamond Pricing

 

 

At CaratNile, we are dedicated to clarity when it comes to our diamonds. Our unique Transparent Diamond Pricing feature breaks down the costs that go into acquiring our diamonds so you know exactly what you are paying for. The Transparent Diamond Pricing feature includes our cost to purchase the diamond, fulfillment costs, and our markup.

 

 

Confidence For Our Customers

 

 

Our mission is to marry the ease of online shopping with the confidence of in-store purchasing. We’ve created the feature Free In-Store Preview. With Free In-Store Preview, our intuitive website makes it easy to design a ring you’ll love and preview it at a nearby jeweler at no cost. If you love the ring, buy it. If not, leave it and pay nothing. We won’t be offended. We offer this unique service because we want our customers to have the confidence that they are making the right decision and to see what they are buying. After all, an engagement ring is an important investment.

Our Free In-Store Preview feature is currently being updated, but will be available again soon. Learn More

 

Make Your Dreams A Reality

 

CaratNile gives you the opportunity to create a ring as unique as your love. We have over 90,000 diamonds in our inventory, plus thousands of different settings to choose from. Build your ring online, or if you have something else in mind, we offer custom ring design services.

Contact Us for custom requests.

 

 

Real People, Not Robots

 

We use real people, not robots to help you find what you’re looking for. Whether you choose to email a representative at support@caratnile.com or Contact us via WhatsApp +1 626 787 4956 CaratNile, we’re delighted to help. Our commitment is to get you the right ring within your price range. We never upsell or pressure you into buying something that’s not in your budget. Our customers are raving about our representatives - if this sounds too good to be true, read our reviews.

 

Education

 

We provide you with everything you need to know about different diamonds and metals. We want people to understand exactly what it is that they’re buying so they can make the right choices. Our goal is to make buying jewelry shopping a transparent process - we want you to get jewelry at a fair price. CaratNile offers hundreds of free resources including online articles, virtual appointments with expert gemologists, and CaratNile experts available daily by phone or email.

Learn More

 

Commitment to Ethical Diamonds

 

Jewelry should come with joy, not guilt. Each CaratNiel diamond is ethically sourced with love and respect for all beings everywhere. We’ve been driving change in the American diamond industry since day one. We provide full transparency on our diamond supply chain, so you know exactly where your diamond is coming from. CaratNile is one of the leading companies in the United States to use the Kimberley Process, which upholds strict standards to ethically source diamonds.

 


 Our Promise

 

We want you to have your dream ring, and we want to handcraft it especially for you. But we offer more than just dream-worthy diamonds and stunning settings. We’ll be there with you every step of the way to educate you on how to build the perfect ring.

 

OUR 10 PROMISES TO YOU

 

1. Always ethically sourced

 

CaratNile goes above and beyond to ensure that all of our diamonds, gems and precious metals are ethically sourced. CaratNile is one of the leading companies in the United States to use the Kimberley Process, which upholds strict sourcing standards.

 

2. Authenticated every time

 

Each of our diamonds are hand inspected by a real live person. Our diamonds are certified by the Gemological Institute of America and the American Gem Society. Each of our diamonds come with a certificate of authenticity. 

 

3. Free to see

 

CaratNile is one of the only online jewelers to offer Free In-Store Preview, a service that allows you to preview your engagement ring for free in stores at no cost to you.

Our Free In-Store Preview feature is currently being updated, but will be available again soon. Learn More

 

4. Free to return

 

If you’re not in love with what you’ve purchased, you can return it for free within 30 days. We’ll even schedule a FedEx pick-up from your home or office so you don’t have to add another errand to your list.

 

5. Price matching

 

Our Diamond Price Match Guarantee gives you the confidence that you're paying the best price for your diamond. If an online competitor's diamond is priced for less, we will attempt to find a similar diamond at a lower price.

 

6. Picture perfect diamonds

 

We took the time to photograph each one of our diamonds in our inventory - we have over 90,000 diamonds, by the way. When you view a diamond on our website, you’re looking at an actual picture of the diamond, not a look-alike. You can also request a diamond analysis, which includes high-def videos and ultra-clear imagery. 

 

7. Caring customer service

 

Our customer service rocks. If you don’t believe us, read our reviews. We’re available day and night to help you build the perfect ring and answer any diamond questions you may have. 

 

8. Your secret’s safe with us.

 

When you make a purchase from CaratNile, your shipment is fully insured from our door to yours. Every order comes with free shipping & discreet packaging so we won’t ruin the surprise.

 

9. TLC

 

Every ring comes with a lifetime care package, which includes free lifetime cleanings, value appraisal, and a diamond certificate. You don’t even have to mail your ring back to us for your free cleaning - just visit your local CaratNile retailer.

 

10. Warranty for life

 

We will repair or replace your ring in the unlikely event of any manufacturing defects at no extra cost.

Learn More

 

 

Our Story

 

Getting engaged should be a fun and exciting time - so why do so many people feel overwhelmed, confused, and misled looking for a ring? We wish someone had been there to guide us in engagement ring shopping instead of just trying to make a sale, and that’s why we created CaratNile. We’ve created an effortless ring designing experience by being available to chat online or over the phone to give you advice. We want you to feel like you can make a purchase and pop the question with zero doubts about your ring.  
 

Class starts now
 

Everybody has presumptions, recommendations, or a “diamond guy” going into engagement ring shopping. We want you to educate yourself on diamonds so that you can determine which ring is right for you and your budget. We’ve put our 40+ years of jewelry experience into an online education hub so you can get the most important information at your fingertips. Get Schooled

 

Find partners near you

 

We’ve partnered with hundreds of local jewelers. If you choose to purchase a ring online, you also have the option to pick it up in stores if you can’t be home for delivery.

 

Let’s talk

 

We’ve hired a stellar team that always puts the customer first. Our goal is to put your mind at ease and to help you find the right ring. We never upsell or pressure you to buy anything. We actually know what we’re talking about - we’re certified diamond experts. . And you’ll be happy to know that when you call us or chat online, you’ll get connected to a real person, not a robot, waiting in our New York studio to help you make the right decision.

 

 

Our Quality

 

Every ring is handcrafted, one-of-a-kind, and made to order in our New York studio. We believe that every piece of jewelry has its own story, and we get excited at the opportunity to create that story for you. 

 

Made with love

 

Every ring is handcrafted with the highest quality materials to create the highest quality jewelry. CaratNile’s innovative technology enables our jewelers to get your design right every time. With combined experience of over 100 years, our master jewelers work relentlessly on every ring to ensure you get the moment right.

Shop Engagement Rings

 

Price matching

 

90% of your budget goes towards the diamond centerstone - so we’ve created the lowest markups possible by cutting out the middleman. Our goal is to get you the perfect diamond at the perfect price. See a diamond priced for less somewhere else? We’ll find a similar diamond in our inventory at a lower price.

Learn More

 

Ethical sourcing

 

All of our diamonds, gemstones, and precious metals are 100% ethically sourced. We care about the welfare of others and want you to be able to make a purchase that you can feel good about.

Learn More

 

Our Mission

 

 

We’re committed to making the world a better place by giving back to the communities that unearth our diamonds and by leading the change towards a conflict-free diamond industry.

 

Creating jobs

 

Namibia’s economy was weakened and unstable from the diamond industry. Even though rough diamonds were one of their main exports, Namibia’s rough diamonds sold for far less than the cut and polished versions did in Europe. CaratNile decided to turn this around by creating more jobs in Namibia. In 2008, CaratNile built a factory in Windhoek, the nation’s capital, to sort and cut diamonds. This factory has provided better-paying jobs for the community and has strengthened its economy.

Learn More

 

Giving back

 

In addition to creating more jobs for communities in Namibia, Julius Klein Group has donated hundreds of thousands of dollars to various human rights groups, including an orphanage that houses over 30 children. JKG is also dedicated to furthering the education of children by donating thousands of dollars to Namibian primary schools.

 

Supporting the arts

 

CaratNile cares deeply for the environment and ethically sourcing materials. We award students with a scholarship that have demonstrated outstanding innovation and environmental sustainability in their craft. Today’s brilliant minds are shaping our future.

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